Wholesale partner settlement
Wholesale charges are disputed when partner records and internal service events do not match.
The challenge behind the workflow.
Wholesale charges are disputed when partner records and internal service events do not match.
Connect subscriber, service, billing, network, and support information. Help operations and commercial teams reconcile service context and investigate exceptions without treating every system identifier as a different customer.
Data to bring together
- Partner statements
- Wholesale usage totals
- Contract reference data
Source systems are examples of the data required. Confirm connector availability, permitted access, refresh timing, and the authoritative owner before implementation.
How Genedata supports the work.
Configure one connected workflow, then reuse its mappings, definitions, and review process as the business grows.
- 01
Connect and prepare
Align partner, service, and settlement-period references.
Build the preparation as a reusable visual workflow or reviewed code, with explicit source mappings and validation checks. - 02
Investigate and validate
Reconcile statement totals and isolate unmatched classifications or missing records.
Keep shared definitions and source versions with the analysis so another team can reproduce the result. - 03
Publish and review
Publish a settlement exception pack with transaction-level references where permitted.
Make the output available to the right people with appropriate access, ownership, and review evidence.
A wholesale settlement reconciliation
Make the next run easier.
Reusable partner mappings reduce repeated spreadsheet comparisons.
Start from one approved example. Save the agreed mappings and definitions, publish the reviewed output, and let the next team follow the same evidence instead of rebuilding the preparation.
Measure your own improvement
Time resolving settlement disputes
Record a baseline before the pilot and compare like-for-like work afterward. Results depend on source quality, configuration, and adoption.Review and responsibility
Commercial specialists approve contract interpretation and settlement adjustments.
AI with professional judgment.
Use AI to summarize service evidence and explain anomalies. Engineers approve network changes and authorized teams review customer and billing actions.
Try the workflow with your team.
Use representative, approved sample data. Agree the expected output and a review owner before extending the workflow to a live process.