Donation payment reconciliation
Donation totals differ between fundraising and finance when fees, refunds, and settlement dates are handled differently.
The challenge behind the workflow.
Donation totals differ between fundraising and finance when fees, refunds, and settlement dates are handled differently.
Connect donor, volunteer, program, funding, and financial information with clear permissions. Give teams useful evidence for service delivery and accountability while reducing the administrative burden of fragmented records.
Data to bring together
- Donation transactions
- Payment settlements
- Finance entries
Source systems are examples of the data required. Confirm connector availability, permitted access, refresh timing, and the authoritative owner before implementation.
How Genedata supports the work.
Configure one connected workflow, then reuse its mappings, definitions, and review process as the business grows.
- 01
Connect and prepare
Link gifts to settlements and preserve fee and refund treatment.
Build the preparation as a reusable visual workflow or reviewed code, with explicit source mappings and validation checks. - 02
Investigate and validate
Reconcile gross, net, and timing differences using agreed definitions.
Keep shared definitions and source versions with the analysis so another team can reproduce the result. - 03
Publish and review
Publish a reconciliation queue with evidence and accountable owners.
Make the output available to the right people with appropriate access, ownership, and review evidence.
A donation reconciliation workspace
Make the next run easier.
Reusable settlement models reduce month-end spreadsheet matching.
Start from one approved example. Save the agreed mappings and definitions, publish the reviewed output, and let the next team follow the same evidence instead of rebuilding the preparation.
Measure your own improvement
Age of unresolved donation settlement differences
Record a baseline before the pilot and compare like-for-like work afterward. Results depend on source quality, configuration, and adoption.Review and responsibility
Finance approves adjustments and donor-facing corrections.
AI with professional judgment.
Use AI to draft summaries from approved evidence and help organize knowledge. Staff retain responsibility for beneficiary support, funding choices, and donor communications.
Try the workflow with your team.
Use representative, approved sample data. Agree the expected output and a review owner before extending the workflow to a live process.